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Please help me understand - 4 yo Account banned - (Ban Reason: Security lock)

qtum2

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Hello Traded.cx fellas,
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My 4 years old account was banned less than 48 hours after upgrading it to Supreme and honestly I don't have the slightest idea what could have happened.

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I would love to understand what triggered the Ban, (Ban Reason: Security lock).

Did the reason have to do with the payment for the account upgrade? (I used ETH).

Was it a problem related to my connection (IP/VPN)?.

What do you mean by "Security lock" as the reason for the Ban?.



As I said before, I would love to know what happened so I can create another account and pay the Upgrade again without running the risk of the same thing happening to me again.

LOVE,
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qtum

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Security lock = your acc was compromised / found in a leaked database and thus putting Traded.cx at risk.
@qtum2
Open an appeal again or ping staff if it takes longer than a week.

<3
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qtum2

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Thank you very much for taking the time to respond to this thread.

Now I understand the type of problem.

Love you.
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